Profitability in distribution is notoriously challenging to grow and optimize at scale, especially when navigating the transition to a new ERP. Product-centric businesses often fall victim to the unavoidable pitfalls of their order management systems and unknowingly...
We have an important announcement regarding required upgrades for everyone who uses UPS or FedEx for address validation within SalesPad or for shipping within ShipCenter. UPS and FedEx are switching to new REST API services, which require SalesPad and ShipCenter to be...
In the race toward customer experience excellence, market leaders like Amazon have set an extraordinarily high bar for companies of all sizes across industries. Year after year, customers rank Amazon as their #1 brand of choice for product selection, value, customer...
What Is Order Management in a Supply Chain? Customers expect fast, accurate, and transparent order fulfillment. As order volumes increase and supply chains become more complex, order management plays a central role in meeting those expectations. Order management in a...
The Power of Automation Now that you’ve studied the stages of the Order Management Cycle (OMC) and its impact on customer satisfaction and operational efficiency, it’s time to accelerate your OMC with powerful workflow automation. Leveraging automation to optimize...
Shifting Your Perspective It is common for executives to focus on refining internal processes but understanding the customer’s perspective is equally important. By immersing yourself in the order tracking process, you can bridge the gap between internal operations and...
Optimizing the Distribution Cycle A well-coordinated distribution cycle plays a pivotal role in achieving both operational success and customer satisfaction. Seasoned executives know that disjointed functional responsibilities create challenges as well as costs....
Though shipping strategy is just one component out of many in your operation, it’s crucial that your shipping processes are timely, cost-effective, and accurate. Efficient shipping not only bolsters your brand and reputation; it also keeps customer satisfaction and...
While the term might evoke imagery of packages carelessly falling out the back of mail trucks, drones dropping shipments from the sky, or even something involving the sea monster above, drop shipping is none of those things. With the rise of eCommerce and more and...
