For any product-based business, running an organized, optimized warehouse is key to successful order management and fulfillment. But knowing what you have, where it’s located, and what it’s worth is easier said than done. So how can you achieve real-time inventory...
It’s a long journey from the time a customer places an order to the moment of delivery. The order-to-cash cycle is made up of many moving parts—making it easy for an order to go off track before it reaches its destination. Errors in order entry, mis-picks, and...
Modern businesses have complex needs and processes, especially when it comes to accounting. So if you’re not careful, your finance department could quickly find itself in a state of data sprawl, decentralized information and workflows, and obtuse reporting that’s...
The Power of Automation Now that you’ve studied the stages of the Order Management Cycle (OMC) and its impact on customer satisfaction and operational efficiency, it’s time to accelerate your OMC with powerful workflow automation. Leveraging automation to optimize...
Shifting Your Perspective It is common for executives to focus on refining internal processes but understanding the customer’s perspective is equally important. By immersing yourself in the order tracking process, you can bridge the gap between internal operations and...
Optimizing the Distribution Cycle A well-coordinated distribution cycle plays a pivotal role in achieving both operational success and customer satisfaction. Seasoned executives know that disjointed functional responsibilities create challenges as well as costs....
The Customer Experience In today’s fast-paced world of business, the importance of the customer experience is top of mind. In fact, being “customer-oriented” has become a mantra for many executives. A cornerstone of exceptional customer service is the Order...
Enterprise resource planning systems — or “ERP systems,” as they are often called — are designed to support a broad range of business functions. With the right ERP software solutions, you can access real-time data, streamline core business processes, and elevate...
For those trying to keep their operation running smoothly, maintain timely order fulfillment, and keep customer satisfaction high, inventory visibility and inventory management go hand-in-hand. Without a clear understanding of what products you have available and what...
The eCommerce industry is booming and shows no signs of slowing down. Today’s consumers buy a wide variety of products online, from one-use consumer packaged goods (CPGs) to big-ticket items like electronics, appliances, and more. While there are plenty of...
