Supercharge Your Customer Service with the Right Software

Supercharge Your Customer Service with the Right Software

Who holds the real power in your company? Who has the unmatched ability to either propel your customer-to-cash cycle forward into success or bury you in a mound of broken dreams? Is it the CEO? The owner? The receptionist? Mark Zuckerberg? Nope. (Good guesses,...
Peak Season Preparation: New Tech or More Employees?

Peak Season Preparation: New Tech or More Employees?

While a peak season is great for profitability, it adds other challenges to the books. Should you opt for newer, more efficient technology, or take the route of adding a seasonal workforce? Maybe the answer lies somewhere in between. Here are a few things to consider...
Go Head-to-Head with Distribution Giants — And Win

Go Head-to-Head with Distribution Giants — And Win

Working in the distribution industry is a tough racket, and for small-to-medium operations, trying to survive and thrive can be a tall order. This isn’t because smaller businesses like yours aren’t up for the task — far from it. In order to get to where...
Accounting Terms for Distribution Professionals

Accounting Terms for Distribution Professionals

Most non-accountants would probably agree that accountants tend to use a lot of jargon. If all those acronyms and unfamiliar words have you confused, never fear—we’ve put together a handy list of accounting terms that a distribution professional should probably be...
Inventory and Supply Chain Terms You Should Have Down

Inventory and Supply Chain Terms You Should Have Down

Inventory and supply chain management gets complicated quickly, and keeping these areas well-managed is crucial to customer satisfaction. But do you speak the language of inventory and supply chains? Maybe you’re an inventory pro, or maybe you’re just taking your...
Purchasing and Order Processing: Terms You Should Know

Purchasing and Order Processing: Terms You Should Know

We know how crucial fine-tuned and efficient purchasing and order processing are to a distribution business. For that reason, we’ve assembled a list of relevant industry terms and definitions, starting with those relating to purchasing and order processing....
Basic ERP Definitions for Distributors

Basic ERP Definitions for Distributors

The ever-evolving world of software makes it tough to stay current with industry jargon—especially for those new to the industry. Distribution and Enterprise Resource Planning (ERP) technology each come with a handful of key terms, so it’s important to know the...