Shifting Your Perspective It is common for executives to focus on refining internal processes but understanding the customer’s perspective is equally important. By immersing yourself in the order tracking process, you can bridge the gap between internal operations and...
Optimizing the Distribution Cycle A well-coordinated distribution cycle plays a pivotal role in achieving both operational success and customer satisfaction. Seasoned executives know that disjointed functional responsibilities create challenges as well as costs....
The Customer Experience In today’s fast-paced world of business, the importance of the customer experience is top of mind. In fact, being “customer-oriented” has become a mantra for many executives. A cornerstone of exceptional customer service is the Order...
Businesses that want to meet modern consumer demands require scalable infrastructure solutions. So no matter how big or small your business may be, you need a dynamic platform that can help manage your day-to-day operations. While there are many options out there,...
In the world of enterprise resource planning (ERP) technologies, Oracle’s NetSuite is one of the biggest names around. The dynamic platform features a module-based architecture, allowing you to add on the specific applications you need to build a tailored solution...
Enterprise resource planning systems — or “ERP systems,” as they are often called — are designed to support a broad range of business functions. With the right ERP software solutions, you can access real-time data, streamline core business processes, and elevate...
For those trying to keep their operation running smoothly, maintain timely order fulfillment, and keep customer satisfaction high, inventory visibility and inventory management go hand-in-hand. Without a clear understanding of what products you have available and what...
The eCommerce industry is booming and shows no signs of slowing down. Today’s consumers buy a wide variety of products online, from one-use consumer packaged goods (CPGs) to big-ticket items like electronics, appliances, and more. While there are plenty of...
Process automation. Data analysis. Machine learning. Manufacturing businesses are going through a seismic shift in 2023. But without the right tools to empower your digital transformation, you run at the risk of falling behind. Microsoft Dynamics 365, a suite of...
Though shipping strategy is just one component out of many in your operation, it’s crucial that your shipping processes are timely, cost-effective, and accurate. Efficient shipping not only bolsters your brand and reputation; it also keeps customer satisfaction and...
