Mission Control provides no-code workflow building for Business Central to handle complex distribution scenarios including quotes, orders, invoices, and returns. Users create queues for each step in their order process and arrange them by dragging and dropping. Workflows support triggered actions and paths that process orders without manual approval. Alternate paths handle complex routing scenarios.
The system addresses Business Central's inventory reservation limitations. BC reserves available inventory for new orders regardless of ship date, which can cause false stockouts. Mission Control allows setting conditions based on ship date - orders shipping more than 5 days away move to a Future Hold Queue and trigger automatic removal of inventory reservations, keeping available stock current.
Business Rules enforce policy compliance and flag sensitive details like low margins, credit holds, or large orders. Rules can notify managers when orders exceed specified thresholds, such as orders over $25,000. Automatic Actions replace manual tasks - for example, checking backorders periodically to see if stock is available, with configurable schedules like every 15 minutes.
The Mission Control dashboard displays in Business Central showing order tracking, sales, and margin data. Users view specific queues containing sales documents with their values and statuses. Clicking order numbers opens the full document. Dashboard views are customizable to show relevant queues. Notifications alert users when quotes or orders require attention.
Inventory reservation management operates by lead time and ship date rather than first-in-first-out. Queue conditions automatically move orders based on timelines and remove reservations. Reservation policies designate stock for priority customer groups using existing BC data. Orders from priority customers route to inventory reassignment queues that activate reservation policies.
Backorder management routes incoming orders with backordered items to a backorder queue automatically. The queue attempts to reserve inventory through automated actions as stock becomes available. When new inventory arrives at a location and reservation succeeds, orders automatically move to picking queues for warehouse fulfillment. Users can drill into queues to see order lists and financial data.
Drop shipping workflows detect drop ship line items at order entry and route orders to a Drop Ship queue. The queue automatically generates drop ship purchase orders when orders are submitted. The system creates PO documents without manual steps, processing orders from entry through purchase order generation.
