Smart Printing in Business Central routes documents to the correct printer, format, label, or email destination based on order details already in BC, without requiring manual selection each time.
Smart Printing profiles define what should print or send, when the profile applies, and where output should go. Profiles work with BC printing, email-to-print, and custom print extensions.
Profiles are matched to order details such as customer, location, document type, or ship-to address. When someone prints from an order, they see only the print options relevant to that order instead of all available choices.
Profiles support customer-specific paperwork, compliance labels, blind-ship documents, and partner-branded formats.
Smart Printing also routes emails such as order confirmations or tracking updates using the correct format for each situation.
When paired with workflows, Smart Printing can trigger automatically when an order reaches a specific step. For example, when an order reaches the Pick Order queue after workflow confirmation, the Smart Printing action runs in the background using the configured profile rules and sends the pick instruction to the correct printer without manual intervention.
SalesPad Smart Printing is designed for distributors to reduce manual printing steps, prevent document errors, and keep paperwork moving alongside orders.