As your business expands, managing a growing customer database is no easy task, and implementing stand-alone CRM systems is costly. Our users have found that SalesPad CRM not only meets their needs with its seamless integration with GP, but leaves them well-positioned to maintain their growth without sacrificing customer service. 

Our customer Hoy Shoe Co., a B2B manufacturer and distributor of sandals for the last 89 years, prioritizes excellent customer service above all else, and continues to be impressed by the flexibility and efficiency of SalesPad CRM as they grow each year. 

“SalesPad has allowed us to continue growing without having to add more employees,” CEO Jeff Downs said. “It has allowed us to be more efficient with what we do. All of our Cavallo products have played a huge part in helping us handle the increasing volume as we’ve grown.”

What’s more, Hoy Shoe’s CSRs set the bar high when they work with customers, and the level of information they have available to them during customer calls via sales documents, interactions, and opportunities bolsters their credibility and sales pitch.

According to Downs, “SalesPad has helped make our company more agile when interacting with customers. From a CSR standpoint, we’re able to better serve both big and small customers. SalesPad helps speed up our customer interactions and helps us give the customer more information than we ever could before.”

The Bottom Line

Undeniably, your operation runs best when your customers are happy, as well as your employees. SalesPad CRM helps you achieve both, by better organizing your customers, prospects, and opportunities; gaining a clear view of your sales pipeline; and ultimately providing high quality customer service.

Spend less time hunting down customer data and more time closing deals. Schedule a demo with one of our experts to learn more.