The Order Management Process: An Introductory Guide

order management process

The efficiency of the entire supply chain hinges on a single process: order management. The order management process is a series of events that kick off every time a customer places an order.  It doesn’t matter whether you are well-versed in the concept or still find order management and fulfillment processes to be mysterious. This […]

The 10 Best Distribution ERP Software Solutions

Distribution ERP Software

As a critical cog in the supply chain, distribution companies face significant pressure from all sides. Upstream members of the supply chain, like manufacturers and suppliers, rely on wholesale distributors to get their products to retailers and end-users. Likewise, retailers need reliable distribution partners to optimize customer satisfaction and avoid stockouts. Keeping everyone happy requires […]

Microsoft Dynamics for Customer Service: A Benefit Analysis

For B2B, B2C, and D2C organizations alike, customers both expect and demand the same kind of seamless ordering, fulfillment, and customer service they experience with reputable and beloved market leaders like Amazon. While this imperative has always been crucial to business success, the stakes today are even higher. In light of today’s tumultuous economic climate, […]

What Is ERP Software? A Comprehensive Buyer’s Guide

ERP Software

As your organization evolves, it will inevitably outgrow the use of spreadsheets and other old-school inventory management practices. To maintain your growth trajectory and continue to deliver for your customers, you need a single source of truth that provides real-time visibility into inventory, your supply chain, and the consumer journey. In other words, you need […]

7 Examples of ERP Systems (Plus Benefits, Use Cases, and More)

Examples of ERP Systems

Enterprise resource planning systems — or “ERP systems,” as they are often called — are designed to support a broad range of business functions. With the right ERP software solutions, you can access real-time data, streamline core business processes, and elevate organizational productivity.  Perhaps most importantly, ERP software provides you with a single source of […]

Inventory Visibility: What It Is and How to Achieve It

inventory visibility

For those trying to keep their operation running smoothly, maintain timely order fulfillment, and keep customer satisfaction high, inventory visibility and inventory management go hand-in-hand. Without a clear understanding of what products you have available and what stage of the order-to-cash cycle they’re in, you’re left with a lot of question marks when customers or […]

Elevate the Customer Experience with Microsoft Dynamics for Retail

microsoft dynamics for retail

The eCommerce industry is booming and shows no signs of slowing down. Today’s consumers buy a wide variety of products online, from one-use consumer packaged goods (CPGs) to big-ticket items like electronics, appliances, and more. While there are plenty of opportunities to grow your digital-first business, there is also more competition than ever before. How can […]

Microsoft Dynamics for Manufacturing: A Strategic Guide

microsoft dynamics for manufacturing

Process automation. Data analysis. Machine learning. Manufacturing businesses are going through a seismic shift in 2023. But without the right tools to empower your digital transformation, you run at the risk of falling behind. Microsoft Dynamics 365, a suite of intelligent business applications designed for Industry 4.0, is helping manufacturers navigate the complexities of this […]

Keep Your Customers Happy and Your Sales Team Happier with SalesPad CRM

If there’s one aspect of your business you don’t want to neglect, it’s your customers. They’re at the heart of everything you do, so it’s imperative that you provide the level of service and attentiveness they’re looking for. Which means you need the right CRM toolkit to manage customer information, maintain high visibility of your […]

Maximizing Basket Size with UpSell and CrossSell Functionality

upsell and cross-sell

If your 2023 business goals include seeing a massive increase in profitability, you can achieve this by augmenting customer orders through upselling and cross-selling. SalesPad by Cavallo offers both UpSell and CrossSell as Sales Line Plugins within our desktop products. Implement these automated tools, and see a significant increase in basket size as a result. […]