Transitioning to Business Central? Don’t Lose Traction on Your Profits
Register Now Profitability in distribution is notoriously challenging to grow and optimize at scale, especially when navigating the transition to a new ERP. Product-centric businesses often fall victim to the unavoidable pitfalls of their order management systems and unknowingly sit on billions of unused data points that impact their bottom line. Culprits like complex pricing […]
UPS/FedEx REST API Updates
We have an important announcement regarding required upgrades for everyone who uses UPS or FedEx for address validation within SalesPad or for shipping within ShipCenter. UPS and FedEx are switching to new REST API services, which require SalesPad and ShipCenter to be updated to work with these new services. This required upgrade will affect: Everyone […]
Demystifying the Warehouse Management System
In the race toward customer experience excellence, market leaders like Amazon have set an extraordinarily high bar for companies of all sizes across industries. Year after year, customers rank Amazon as their #1 brand of choice for product selection, value, customer service quality, and customer satisfaction. We often call this new standard The Amazon Effect. […]
Supply Chain Order Management: An Overview
Customers expect speed from every order they place. Can your existing supply chain order management system deliver quickly enough to satisfy customer expectations? The more your business grows, the more you’ll rely on an efficient system to manage customer orders, inventory levels, and every step of the distribution process. What Is Supply Chain Order Management? […]
Accelerating Order Management Cycles with Automation
The Power of Automation Now that you’ve studied the stages of the Order Management Cycle (OMC) and its impact on customer satisfaction and operational efficiency, it’s time to accelerate your OMC with powerful workflow automation. Leveraging automation to optimize your systems creates an ideal workflow that eliminates waste, prevents orders from falling through the cracks, […]
The Power of Order Tracking
Shifting Your Perspective It is common for executives to focus on refining internal processes but understanding the customer’s perspective is equally important. By immersing yourself in the order tracking process, you can bridge the gap between internal operations and customer experiences. Following an order from the initial stages of planning and entry to its completion […]
Coordinating Responsibilities for a Cohesive Distribution Cycle
Optimizing the Distribution Cycle A well-coordinated distribution cycle plays a pivotal role in achieving both operational success and customer satisfaction. Seasoned executives know that disjointed functional responsibilities create challenges as well as costs. Without clear direction from the top and open communication from all levels, a company’s distribution cycle cannot thrive. By viewing the cycle […]
Top 4 Shipping Challenges Distributors Face
Though shipping strategy is just one component out of many in your operation, it’s crucial that your shipping processes are timely, cost-effective, and accurate. Efficient shipping not only bolsters your brand and reputation; it also keeps customer satisfaction and retention high. On the other hand, delayed shipments, bottlenecks in your order fulfillment, stockouts, and mis-shipments […]
What is Drop Shipping?
While the term might evoke imagery of packages carelessly falling out the back of mail trucks, drones dropping shipments from the sky, or even something involving the sea monster above, drop shipping is none of those things. With the rise of eCommerce and more and more consumers choosing to buy online, some businesses wish to […]