Mastering the Customer Experience with the Order Management Cycle
The Customer Experience In today’s fast-paced world of business, the importance of the customer experience is top of mind. In fact, being “customer-oriented” has become a mantra for many executives. A cornerstone of exceptional customer service is the Order Management Cycle (OMC). From planning to postsales, the OMC orchestrates every aspect of a customer’s experience […]
4 Benefits of Microsoft Dynamics for Small Businesses
Businesses that want to meet modern consumer demands require scalable infrastructure solutions. So no matter how big or small your business may be, you need a dynamic platform that can help manage your day-to-day operations. While there are many options out there, Dynamics 365 Business Central is one of the best choices for small business […]
15 NetSuite Alternatives to Keep on Your Radar
In the world of enterprise resource planning (ERP) technologies, Oracle’s NetSuite is one of the biggest names around. The dynamic platform features a module-based architecture, allowing you to add on the specific applications you need to build a tailored solution that aligns with the needs of your business. It includes modules for supply chain management, […]
7 Examples of ERP Systems (Plus Benefits, Use Cases, and More)
Enterprise resource planning systems — or “ERP systems,” as they are often called — are designed to support a broad range of business functions. With the right ERP software solutions, you can access real-time data, streamline core business processes, and elevate organizational productivity. Perhaps most importantly, ERP software provides you with a single source of […]
Inventory Visibility: What It Is and How to Achieve It
For those trying to keep their operation running smoothly, maintain timely order fulfillment, and keep customer satisfaction high, inventory visibility and inventory management go hand-in-hand. Without a clear understanding of what products you have available and what stage of the order-to-cash cycle they’re in, you’re left with a lot of question marks when customers or […]
Elevate the Customer Experience with Microsoft Dynamics for Retail
The eCommerce industry is booming and shows no signs of slowing down. Today’s consumers buy a wide variety of products online, from one-use consumer packaged goods (CPGs) to big-ticket items like electronics, appliances, and more. While there are plenty of opportunities to grow your digital-first business, there is also more competition than ever before. How can […]
Microsoft Dynamics for Manufacturing: A Strategic Guide
Process automation. Data analysis. Machine learning. Manufacturing businesses are going through a seismic shift in 2023. But without the right tools to empower your digital transformation, you run at the risk of falling behind. Microsoft Dynamics 365, a suite of intelligent business applications designed for Industry 4.0, is helping manufacturers navigate the complexities of this […]
Top 4 Shipping Challenges Distributors Face
Though shipping strategy is just one component out of many in your operation, it’s crucial that your shipping processes are timely, cost-effective, and accurate. Efficient shipping not only bolsters your brand and reputation; it also keeps customer satisfaction and retention high. On the other hand, delayed shipments, bottlenecks in your order fulfillment, stockouts, and mis-shipments […]
PANELS’23 — Everything You Need to Know
PANELS’23 is right around the corner, and so is your unique opportunity to unleash your business’s productivity and profitability alongside hundreds of other users. At Cavallo, we’re obsessed with the success of our customers, so our annual user conference is our absolute favorite time of the year. It’s an opportunity to hear from the industry’s […]
Optimize Your eCommerce Platform
There’s no denying the rising popularity of eCommerce, the buying and selling of goods and services online. In both B2B and B2C markets, customers appreciate having the option to buy via the platform of their choosing, and having an additional sales channel open 24 hours a day is a major benefit for businesses. A thriving […]