Accelerating Order Management Cycles with Automation
The Power of Automation Now that you’ve studied the stages of the Order Management Cycle (OMC) and its impact on customer satisfaction and operational efficiency, it’s time to accelerate your OMC with powerful workflow automation. Leveraging automation to optimize your systems creates an ideal workflow that eliminates waste, prevents orders from falling through the cracks, […]
The Power of Order Tracking
Shifting Your Perspective It is common for executives to focus on refining internal processes, but understanding the customer’s perspective is equally important. By immersing yourself in the order tracking process, you can bridge the gap between internal operations and customer experiences. Following an order from the initial stages of planning and entry to its completion […]
Coordinating Responsibilities for a Cohesive Distribution Cycle
Optimizing the Distribution Cycle A well-coordinated distribution cycle plays a pivotal role in achieving both operational success and customer satisfaction. Seasoned executives know that disjointed functional responsibilities create challenges as well as costs. Without clear direction from the top, and open communication from all levels, a company’s distribution cycle cannot thrive. By viewing the cycle […]
Mastering the Customer Experience with the Order Management Cycle
The Customer Experience In today’s fast-paced world of business, the importance of the customer experience is top of mind. In fact, being “customer-oriented” has become a mantra for many executives. A cornerstone of exceptional customer service is the Order Management Cycle (OMC). From planning to postsales, the OMC orchestrates every aspect of a customer’s experience […]
7 Examples of ERP Systems (Plus Benefits, Use Cases, and More)
Enterprise resource planning systems — or “ERP systems,” as they are often called — are designed to support a broad range of business functions. With the right ERP software solutions, you can access real-time data, streamline core business processes, and elevate organizational productivity. Perhaps most importantly, ERP software provides you with a single source of […]
Inventory Visibility: What It Is and How to Achieve It
For those trying to keep their operation running smoothly, maintain timely order fulfillment, and keep customer satisfaction high, inventory visibility and inventory management go hand-in-hand. Without a clear understanding of what products you have available and what stage of the order-to-cash cycle they’re in, you’re left with a lot of question marks when customers or […]
Elevate the Customer Experience with Microsoft Dynamics for Retail
The eCommerce industry is booming and shows no signs of slowing down. Today’s consumers buy a wide variety of products online, from one-use consumer packaged goods (CPGs) to big-ticket items like electronics, appliances, and more. While there are plenty of opportunities to grow your digital-first business, there is also more competition than ever before. How can […]
Microsoft Dynamics for Manufacturing: A Strategic Guide
Process automation. Data analysis. Machine learning. Manufacturing businesses are going through a seismic shift in 2023. But without the right tools to empower your digital transformation, you run at the risk of falling behind. Microsoft Dynamics 365, a suite of intelligent business applications designed for Industry 4.0, is helping manufacturers navigate the complexities of this […]
Optimize Your eCommerce Platform
There’s no denying the rising popularity of eCommerce, the buying and selling of goods and services online. In both B2B and B2C markets, customers appreciate having the option to buy via the platform of their choosing, and having an additional sales channel open 24 hours a day is a major benefit for businesses. A thriving […]
Take Your Order Fulfillment to the Next Level
Our mission is to make you more efficient from the time a customer places an order to when they receive it at their door. Taking the time to optimize every step of the customer-to-cash cycle is a worthy investment for your business, because it makes life easier for your customers and for your team. Customer […]